RMS, a leading hospitality technology platform, has announced a new integration with cloud-based point-of-sale provider Epos Now. The partnership aims to enhance operational efficiency by connecting front-of-house transactions with RMS’s property management system. This integration syncs guest billing and POS transactions in real time, reducing manual data entry errors and speeding up reconciliation. The collaboration is expected to enable faster check-outs and improve cross-departmental coordination, supporting a seamless guest journey and new upsell opportunities. This partnership adds to RMS’s growing ecosystem of smart integrations.
Marriott International, Inc. has announced an agreement with Pacifica Hotels G.K. to introduce its midscale brand, City Express by Marriott, to Japan. The deal involves converting two existing hotels in Osaka, which are scheduled to reopen in 2026. The two properties will be named City Express by Marriott Osaka Namba South and City Express by Marriott Osaka Shin-Imamiya. The collaboration with Pacifica Hotels and AB Capital aims to capitalise on rising hotel rates and strong demand for quality, value-driven accommodation in Osaka. The properties are strategically located near major transit hubs for seamless travel across the Kansai region.
The new Chedi Private Residences Downtown is the second branded residential tower to be developed in partnership with Al Seeb Real Estate Development. The decision to move ahead with the second project quickly followed the successful launch of the first project, The Chedi Private Residences Sheikh Zayed Road. This debut development sold 65% of its units within months of its market introduction earlier in the year. The latest signing confirms Chedi Hospitality’s rapid expansion in the luxury branded residences segment, a drive that includes the recently announced Chedi Residences Wadi Safar in Saudi Arabia.
Peregrine Hospitality has named Kristen Richter as its new Chief Commercial Officer, succeeding Kristie Goshow. Richter joins the company from Accor, where she was CCO for the Fairmont and Raffles brands, overseeing all commercial strategy elements, including sales, revenue, and distribution. Richter will now be responsible for Peregrine’s commercial strategy, revenue management, sales, and marketing across its portfolio. CEO Greg Kennealey praised Richter as an "exceptional commercial strategist" whose leadership will be crucial for optimising the company's revenue strategies. Richter sees the opportunity to refine how commercial strategy informs every business decision to drive sustained revenue growth.
Modern hospitality is moving beyond luxury to embrace culture, authenticity and a true sense of place. Travellers now seek experiences rooted in local identity, from architecture inspired by regional craft to culinary immersion such as olive harvests or sake brewing. Staff act as cultural ambassadors, while partnerships with artisans preserve heritage and support local communities. As wellness and travel intersect with tradition and craft, hospitality is shifting towards meaningful connection and belonging.
Emaar Properties and Dubai World Trade Centre have introduced Terra Gardens, the latest neighbourhood within the Expo Living masterplan at Expo City Dubai. The new launch follows the first phase, Terra Heights, and advances the partners’ long-term plan to build a connected mixed-use community. Spanning 451,295 square metres, Expo Living will ultimately comprise 3,555 residential units across five districts.
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