Trip.com has unveiled Trip.Planner, an AI-driven platform designed to simplify the process of creating customised travel itineraries. The tool acts as a digital concierge, allowing users to plan trips ranging from weekend getaways to multi-destination journeys.

Trip.Planner integrates flights, trains, hotels, restaurants, and attractions with real-time availability, enabling travellers to book directly from the itinerary without switching platforms. Verified data such as prices, opening hours, visit durations, and transport estimates ensure accurate planning, while the in-app AI chat offers expert-vetted recommendations, from day tours to airport transfers and car rentals.

The platform adapts to a wide variety of travel styles, including family trips, first-time visitors, cultural explorers, city breaks, nature excursions, and historical tours. Budget-conscious options are also available. Planning begins with just three questions, destination, trip duration, and travel style, before generating a detailed itinerary viewable on an interactive map. Users can import existing Trip.com bookings, adjust plans with canvas-style editing, and receive real-time suggestions via a floating AI button.

Trip.Planner consolidates multiple planning tools by combining trip building, bookings, and curated inspiration into a single interface. Recommendations draw on millions of data points across Trip.com platforms such as Trip.Best, Trip.Pulse, and Trip.Events, ensuring they are timely and reliable.

The platform is now available on English-language Trip.com sites in selected regions, including the US, Canada, the UK, Australia, New Zealand, Hong Kong, Malaysia, Saudi Arabia, the UAE, Israel, Thailand, Indonesia, the Philippines, India, Pakistan, Belgium, Ireland, and other general English-language markets, with broader expansion planned in the coming months.

“With Trip.Planner, we are offering a truly smart assistant that adapts to user preferences, simplifies decision-making, and puts joy back into trip planning,” said Bonnie Bao, director of product for Itinerary & Map, Content Center, Trip.com Group.